FAQs

How to check the status of my order?

You can check the status of an order under ‘My orders’ by logging in to khuladibba.com. Once shipped, our team will share the tracking details to your registered mail ID, you can now start tracking using the details

Do you arrange for return shipping?

Return shipping is provided only when the ordered product has been received as faulty/damaged by the customer. Alternatively, we may ask you to ship the product and refund the shipping costs upon verification.

My return is accepted, but not received a refund?

Usually, a refund will happen within 3-5 working days upon confirmation of refund, in case you haven't received a refund after 3-5 working days please write khuladibbaenterprises@gmail.com so that our team will inspect and get back to you.

Do you charge for Cash on Delivery?

Yes, we charge a nominal amount of Rs.125/- when COD is chosen as the payment method.

I need more information about the product?

Please write to khuladibbaenterprises@gmail.com with the product name/link or message with us on chat.

I want to place a bulk order. Do I get discounts?

We have good news – YES! Mail us the items and the quantity of each item to khuladibbaenterprises@gmail.com and we shall provide you a quotation with the best prices.

I am unable to find the items that I wish to buy?

Mail us the list of items that you wish to purchase khuladibbaenterprises@gmail.com, and we shall let you know if we can arrange them for you. Alternatively, we may add you to the Wishlist and inform you once the product is in stock.

Can I request a consultation for a custom project?

Yes, consultations are free. Visit our store or schedule an appointment online.

Do you offer technical support for purchased products?

Yes, our technical support team is available in-store and online to assist with any issues.